Quality management for manufacturers

Every skill, document and defect. On the record.

ForgeSpex replaces the skills spreadsheet, the document binder and the NCR log with one system. Set the standard for every post, release procedures through approval, and trace every defect to its root cause. Every change lands in the audit trail.

  • Guided setup checklist
  • Import your existing lists from CSV
  • One site or many
Example skill matrix for the weld cell at Plant 2: five people, five skills, and how many people are qualified for each skill.
PersonTIG weldMIG weldCNC setupForkliftFirst Aid
A. NovakTrainerMasteringPracticingPracticingNot required
J. AlvarezGapMasteringTrainingExpiredMastering
R. ChenTrainingPracticingMasteringPracticingPracticing
M. OkaforOppPracticingTrainerNot requiredMastering
S. PatelNot requiredTrainingPracticingMasteringPracticing
Qualified14434
  1. GapThe post requires the skill. The person does not hold the level.
  2. ExpiredA lapsed qualification stops counting on the day it expires.
  3. Single point of failureOne qualified person. If they are off, the weld cell stops.
View
Skill matrix
Site
Plant 2
Scope
Weld cell
Levels
1 Opp to 5 Trainer
An annotated skill matrix: a skill gap, an expired qualification, and a skill that only one person is qualified for.

One system for the whole quality job.

Competency, document control and quality share one set of people, sites and approvals. Nothing is keyed in twice.

Keeps the records an ISO 9001 audit asks for.

  • 01 / Competency

    Know who can do the work, and prove it.

    • Skill library with five levels
    • Required skills for every post
    • Skill matrix and risk analysis
    • Expert Finder
    • Qualification and career paths
    • Qualification reviews and expiry
    • Self-assessments
    • Training records as evidence
    Explore competency
  • 02 / Document control

    The right revision, on every bench.

    • Numbered documents, full history
    • Approval releases the revision
    • Periodic review dates
    • Import your register from CSV
    Explore documents
  • 03 / Quality

    From defect to root cause, on one record.

    • Guided nonconformance route
    • Concessions and re-inspection
    • CAPA with 5 Why
    • Effectiveness checks
    Explore quality

Underneath it all

  • Approval policies
  • Audit trail on every change
  • Roles and permissions
  • Notifications and digests
  • Multi-site
  • CSV import

Competency risk

If one person is off tomorrow, does the line stop?

The risk analysis turns your skill matrix on its side. It counts who is qualified for every required skill and flags the skills that hang on one person. The Expert Finder then ranks who could step in, and what each of them still needs.

Explore competency

Risk analysis

Machining · Plant 2

  • 5-axis programming1 of 3 qualified
    broken · single point of failure
  • CMM inspection2 of 4 qualified
    fragile
  • CNC setup4 of 6 qualified
    fragile
  • First Aid5 of 5 qualified
    covered

Who could step in on 5-axis programming

  • R. ChenOne level short. Needs an evaluation, not training.One step away
  • S. PatelQualification expired last month. Needs a renewal.One step away

Document control

Never two controlled copies. Never none.

ForgeSpex numbers every policy, procedure, work instruction and form, routes each new revision through approval, and swaps the released copy in one step. Your team keeps working from the current revision while the next one is written.

Weld cell start-up

Work Instruction

WI-014Rev C

Released

In force since 12 Mar 2026

WI-014Rev D

In review

Not in force yet

Next review12 Mar 2027

  1. Always exactly oneThe floor works from Rev C right up to the second Rev D replaces it.
  2. One step, no gapApproval releases Rev D and makes Rev C obsolete in the same moment.
  3. Review date set at releaseThe next periodic review comes from the document or its type.

Lifecycle

  1. Draft
  2. In review
  3. Released
  4. Obsolete
The same work instruction as two pages: revision C stamped released and in force, and revision D in review beside it, waiting for its second approval.

The lifecycle

From draft to release, on the route you set.

Each document type carries its own approval route. Submit a revision and the right people are asked, in the right order, with an email the moment it is their turn.

  1. 01

    Create

    Pick a type. The number, the approval route and the review cycle come with it.

  2. 02

    Author

    Attach the controlled copy, up to 25 MB, or link to where it lives. Write the change note.

  3. 03

    Approve

    The route for the document type runs step by step. A rejection comes back with a comment.

  4. 04

    Release

    Approval releases the revision, dates it, sets the next review and retires the old copy.

  5. 05

    Review

    When the review is due, confirm the document, start a new revision, or withdraw it.

Every revision keeps its state

  1. Draft
  2. In review
  3. Released
  4. Obsolete

Labels count A, B, C or 1, 2, 3. A draft can also be cancelled before release.

Quality · NCR and CAPA

Catch it. Fix it. Prove it stays fixed.

Anyone can report a nonconformance. Quality triages it, decides what happens to the parts and closes it out. When the cause runs deeper, the NCR opens a corrective action with a 5 Why investigation, an action plan and an effectiveness check.

NCR-0142ProductMajorOwner: D. Moreau

Burr on flange face, lot 22-117

Machining · CNC-3 · 40 pcs · found at final inspection

  1. Report(done)
  2. Triage(done)
  3. Decide(done)
  4. Fix(current step)
  5. Close out

Decision

Rework

Deburr the flange face and re-inspect all 40 parts.

Re-inspection

Checked by: R. Chen

At close out:Is corrective action needed?

  1. Triage firstA new NCR has no owner. It waits in the Unassigned tab until quality picks one.
  2. Proof the fix workedRework and repair need a pass or fail re-inspection. A fail sends the NCR back to review.
  3. The CAPA questionA major or critical NCR cannot close until someone answers it, with a reason if the answer is no.
View
NCR record
Kind
Product
Severity
Major
Route
Report to close out
An annotated nonconformance record at the Fix step, waiting for a pass or fail re-inspection.

01 / Nonconformances

A route for every kind of problem.

A product NCR is about parts, so it needs a disposition before it closes. A process NCR is about how the work was done, so its owner writes a review instead.

Product NCR

  1. Report
  2. Triage
  3. Decide
  4. Fix
  5. Close out

Process NCR

  1. Report
  2. Triage
  3. Review
  4. Close out
NCR dispositions: which need a concession sign-off and which need a re-inspection.
DispositionSign-offRe-inspection
Use as-isRequiredNot required
ReworkNot requiredRequired
RepairRequiredRequired
RegradeNot requiredNot required
ScrapNot requiredNot required
Return to supplierNot requiredNot required
No defectNot requiredNot required

Sign-off comes from a quality or area manager, through your approval policy. Your workspace can add its own dispositions and severities.

02 / Corrective actions

Find the cause. Fix it. Check that it held.

A CAPA can start from an NCR, a customer complaint, an audit finding or your own observation. Opened from an NCR, it arrives with the title and the problem statement already filled in.

CAPA-031Source: NCR-0139Round 1

Porosity in TIG joints on frame welds

  1. Open(done)
  2. Investigation(done)
  3. Actions(done)
  4. Effectiveness(current step)
  5. Closed

5 Why

  1. Why 1Gas coverage was lost at the joint.
  2. Why 2The purge flow was set below spec.
  3. Why 3The flow meter on cell 3 reads high.
  4. Why 4The meter was not in the calibration plan.
  5. Why 5New equipment is not added to the plan at install.

Root cause: new equipment is not added to the calibration plan at install.

Actions

  • Add an install step to the calibration procedureD. Moreau
  • Calibrate the cell 3 flow meterR. Chen
Effectiveness checkEffectiveAwaiting sign-off

Custom solutions

We build custom software solutionsyour operation is missing.

Slow quoting. Scattered files. Processes locked in people's heads. We fix that.

ForgeSpex replaces fragile spreadsheets and manual handoffs with software built around how you actually work, instead of a generic platform you have to bend to fit.

Quoting tools, job and production tracking, approval workflows, dashboards. One workflow at a time, scoped and priced before anybody writes code.

From spreadsheet workaround to working web-based solutions.

The goal is not to replace everything at once. It is to take one important workflow, make it easier to run, and remove the risk hiding in copy-paste work.

  1. ExcelDisconnected data and manual work
  2. WorkflowStandardized processes and collaboration
  3. SoftwareIntegrated systems built for operations
  4. VisibilityReal-time insights for better decisions

Get started

Start from what you already have.

Your trial opens with a Getting Started checklist. Each step is the real setup form, and it ticks itself off when the records exist.

  1. 01

    Follow the checklist

    Ten steps, from company details and sites to skills, people and approvals. Skip any step and come back to it later.

    • Company settings
    • Sites
    • Departments
    • Teams
    • Work centers
    • Access roles
    • Skills
    • People
    • Invite users
    • Approvals
  2. 02

    Pick from ready-made lists

    Six of the steps offer a library of common entries: departments, teams, work centers, roles, skills and approval routes. Choose what fits instead of typing each one.

  3. 03

    Import the rest from CSV

    Bring people and documents over from your spreadsheets. The importer shows what it will do to every row before it writes anything.

Start with the people and skills you already track.

Set up your first site with the checklist, then invite your team.